Service Policy

The first step as a new client is scheduling a free consultation where you tell us about your business and current needs then we create a proposal made specifically for your brand. Please note that all clients receive an estimate included in their proposal prior to work starting on a project. Internet research may need to be done depending on the topic. If research is necessary, it will be communicated to the client during the consultation.

Pay-as-you-go assignments $500 and under require full payment before work begins. Monthly packages and/or contract assignments require a 50% deposit for the first payment. The remaining balance must be paid within 21 days of receiving the invoice. If an assignment cannot be completed through fault of our own, full payment will be refunded. An estimate detailing the cost of an assignment is provided to all clients during the free consultation stage. Monthly packages require a two-month commitment minimum at sign-up. There are no refunds given for education services such as workshops and private coaching.

All services are subject to Connecticut’s 6.35% sales tax. Prices listed on this website do not include tax, which is calculated at checkout and in the client invoice.

Payments are processed through Paypal or check made payable to C’est Mode Chic LLC at 1266 East Main Street, Suite 700R, Stamford, CT 06902. Returned checks incur a $50 fee, which is added to a client’s remaining balance. Client information is kept confidential. Please read our Terms of Use and Privacy Policy for additional information.